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FAQ
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   Hotel night
   When does the hotel night start and end?
The hotel day starts at 14:00 and ends at 12:00 the next day.
   Is it possible to check-in earlier then 2PM?
Yes, it is possible but subject to availability. Additional charges may apply. Please contact the hotel reception.
   Is it possible to check-out later then 12PM?
Yes, it is possible but subject to availability. Additional charges may apply. Please contact the hotel reception.
   Additional services
   Do you have onsite laundry service?
Yes, we offer onsite laundry service for our Guests. Requires an additional fee.
   Staying in a hotel with a pet
   Are pets allowed in the hotel room?
Yes, we accept small pets with an additional charge of PLN 50 per night per animal.
   Wellness & Spa
   Is your Wellness & Spa available for outside Guests?
Yes, our spa is open for Guests who are not staying with us.
   What are the Wellness & Spa opening hours?
The Wellness & Spa zone is available from 9 a.m. to 9 p.m.
   Is there a fitness center?
Our Guests are free to use the fitness center in our sister properties located 10 minutes from our hotel: the Stary Hotel or Pod Roza Hotel upon prior notice.
   Staying at the hotel with the family
   Are extra beds available?
We offer cots for babies and extra beds for children up to 14 years of age in luxury double rooms and suites.
   Do kids stay free of charge?
Children 0-3 stay for free, children ages 4-14 upon extra charge of 150 PLN per night when sharing the room with their parents.
   Do you have connected rooms?
No we don’t offer connected rooms.
   Accessibility
   Do you offer accommodation for the physically challenged?
No we don’t offer rooms for physically challenged however there are rooms that we can adapt to special needs, we appreciate all your kind suggestions.
   Payment
   Will a security deposit be required upon check-in?
We require credit card guarantee upon check-in.
   In a room
   Are there minibars in the room?
Yes, the minibars are available in all our rooms. Requires an additional fee.
   Are smoking rooms available?
There are no smoking rooms available in our hotel.
   Luggage
   Can I store my luggage?
Of course we take care of our Guests luggage before check-in and after check-out.
   Hotel localization & Parking
   Where are you located? Do you have a parking?
Due to the fact that Hotel Copernicus is located in the very center of Old Town in the pedestrian zone, the Guests of the Copernicus Hotel can drive directly to the hotel between 20.00 and 09.30 . Between 09.30 and 20.00, we invite you to our parking space, located on the corner of Podzamcze and Kanonicza streets (approx. 50 m from the hotel), then your car will be taken to a paid guarded car park at Straszewskiego str. 14 and brought back upon request. Taxis can come to the hotel 24 hours a day.
   What airports are nearby?
The closest airport is Balice Intl. 15 km from the hotel. The second closest airport is Pyrzowice Intl. 106 km.
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