ADVANCE BOOKING

The spa reception is open every day from 9am to 9pm. We kindly recommend that you book your treatment in advance to ensure that the desired time and service are available. We also recommend booking the infrared sauna in advance.

ACCESS & SPA ARRIVAL

We recommend that you arrive at least 15 minutes before your spa appointment. This will allow you sufficient time to change and relax. Our therapists can assist you in selecting the most beneficial treatments for your needs. Please note that late arrivals will not receive an extension for their scheduled treatments. In case of delay, the length of your treatment will be shortened to avoid conflicts with subsequentreservations, and the treatment will be charged full price.

DRESS CODE

Bathrobe, disposable underwear, and slippers are at your disposal for your comfort.

CANCELLATION

The treatment you choose are especially booked for you. Spa treatment, that will not be cancelled at least 6 hours before its beginning, or for which you do not appear, will be charged full price.

HEALTH

When booking your spa experience, please inform us of any health problems, allergies, or injuries that could impact your treatment. For your comfort and safety, we reserve the right to deny access to our facilities or treatments to anyone whose condition is not compatible with our services.

LOSS AND DETERIORATION

Unfortunately, we cannot take responsibility for the loss or deterioration of personal items. To safeguard your clothing, we recommend wearing the provided robe.